Business Process and Procedures

Establishing sound business practices and procedures is key to running your business successfully

Establishing sound business practices and procedures is key to running your business successfully.  Next Move can show you exactly how to do this.

We believe business process begins with a customer’s need and ends with a customer’s need fulfilment. Process oriented organizations break down the barriers of structural departments and try to avoid functional silos.

The importance of business processes is significant.

Example:

  • Selling a business without documented processes and you could be undermining the true value of what you have created.
  • For a business looking to expand or starting a franchise, the quickest way to fail is to not review, document and standardise your process.
  • The freedom to work on your business rather than just in it is to put all your knowledge and experience into repeatable processes.

Business Processes are designed to add value for the customer and should not include unnecessary activities. The outcome of a well designed business process is increased effectiveness (value for the customer) and increased efficiency (less costs for the company).

Business Processes can be modelled through a large number of methods and techniques. For instance, the Business Process Modelling Notation is a Business Process Modelling technique that can be used for drawing business processes in a workflow.

We believe there are three types of business processes:

  1. Management processes: the processes that govern the operation of a system. Typical management processes include “Corporate Governance” and “Strategic Management”.
  2. Operational processes: processes that constitute the core business and create the primary value stream. Typical operational processes are Purchasing, Manufacturing, Marketing and Sales.
  3. Supporting processes: which support the core processes. Examples include Accounting, Recruitment, and Technical support.